by Richard | Jul 18, 2025 | Costs, Leadership, Mindset, Profit First
It’s easy to get caught in the noise—especially in business. We recently spoke with a salon owner, a mother of young children, who found herself being made to feel inadequate in a meeting with a staff member. This team member demanded a significant pay rise and...
by Richard | Jul 7, 2025 | Costs, Leadership, Mindset, Profit First, Revenue
There I was, staring at my 17-tab Excel budget like it was written in ancient Greek. Coloured boxes. Fancy formulas. Rows and rows of “projected” figures that had absolutely nothing to do with the real, messy, unpredictable life of my business. I had a decision to...
by Richard | Jun 15, 2025 | Costs, KPI's, Leadership, Profit First, Revenue, Staff
The Commission Rollercoaster That’s Killing Your Cash Flow Picture this: It’s December, your salon is packed with holiday clients, and your team is crushing their targets. Commission payments are through the roof, and your wage costs spike to 44% of...
by Richard | May 21, 2025 | Costs, KPI's, Profit First, Revenue, Staff, Wages
she dream is alluring: double your salon’s revenue and double your profits. New locations, expanded service menus, additional chairs, more staff – the path to growth seems straightforward. But there’s a dangerous misconception lurking beneath this dream....
by Richard | Apr 29, 2025 | Costs, KPI's, Profit First, Revenue
One of the most powerful aspects of the Profit First methodology is how it aligns allocation percentages with business revenue stages. These aren’t just random numbers—they provide a roadmap showing where you are in your business evolution and what role you...
by Richard | Apr 29, 2025 | Costs, KPI's, Profit First, Revenue, Staff, Wages
When Julie first sat down across from me, her scepticism was palpable. As the owner of a thriving salon with 12 staff and impressive revenue, she had every right to question my credentials. “No offense,” she said, leaning forward, “but you’ve...
