by Richard | Jul 18, 2025 | Costs, Leadership, Mindset, Profit First
It’s easy to get caught in the noise—especially in business. We recently spoke with a salon owner, a mother of young children, who found herself being made to feel inadequate in a meeting with a staff member. This team member demanded a significant pay rise and...
by Richard | Jul 7, 2025 | Costs, Leadership, Mindset, Profit First, Revenue
There I was, staring at my 17-tab Excel budget like it was written in ancient Greek. Coloured boxes. Fancy formulas. Rows and rows of “projected” figures that had absolutely nothing to do with the real, messy, unpredictable life of my business. I had a decision to...
by Richard | May 4, 2025 | Leadership, Mindset, Profit First, Staff
sow Mindset Transforms Your Team As salon leaders, we often focus on technical skills, business metrics, and operational excellence. But there’s an invisible force that can make or break your business success: your energy as a leader. I’ve worked with many...
by Richard | Apr 29, 2025 | Leadership, Mindset, Profit First
Laura had mastered the art of creating stunning hairstyles long before she opened Coastal Waves Salon. With 15 years of experience and a loyal clientele, opening her own salon seemed like the natural progression. Five years into ownership, Laura’s days looked...
by Richard | Apr 29, 2025 | Leadership, Mindset, Profit First, Revenue
Let’s talk about something that affects so many salon owners – planning for maternity leave. Whether it’s you or a key team member, having a baby shouldn’t mean sacrificing your business’s financial stability. Having a baby brings enough...
